Error code 216

The FFmpeg tool included to the Ant Video Downloader Native Application is no longer provided for 32-bit systems by its developer.


The only way for 32-bit system users is downgrade to the AVD 4.9 version or manually replace FFmpeg tool by 32-bit application.


In order to install FFmpeg manually follow the next simple steps:


1) Download 32-bit version of FFmpeg by followed link: https://archive.ant.com/tools/ffmpeg32bit.zip

2) Extract the contents of the archive to any folder.

3) Replace the ffmpeg.exe with extracted version by following path %SystemDrive%\Users\%username%\AppData\Local\Programs\Ant.com\Ant Video downloader (just copy the path and paste to the Windows file explorer address bar or Windows search)


The compatibility issue should have gone away immediately after replacing FFmpeg.


If you still encounter any issues after those operations, please contact to our support.