Oksana Mar 14 • 7 • General issues
Dear Ant.com Users,
If you would like to help us improve Ant.com Downloader, you are very welcome to leave a comment here with a feature suggestion ;)
Do not forget to indicate the version of Ant.com Downloader you are using.
Thanks,
Ant.com
Oksana Feb 21 • 3 • Internet Explorer Toolbar
Recently we made a major upgrade of our software products on the web site www.ant.com. The new version of Ant.com Video Downloader toolbar for Windows Internet Explorer was released as well as several other products. We also launched another product:
File1 Package Manager, which is a content delivery application designed to allow our users easily install, update and remove Ant.com software.
Toolbar version 2.2.1.75 and lower used built-in updating system, which usually upgraded silently, and, when a user had Internet Explorer browser opened it prompted for update with pop-up message box, displayed in the corner of the desktop. In the new version of Ant.com Video Downloader toolbar for Windows Internet Explorer we changed the updating procedure. We moved updating functionality from the toolbar (as well as from other products) and now make File1 Package Manager handling all updates.
We also decided to distribute our software using small quick setup apps. This quick setup app, called the bootstrapper, first installs File1 Package Manager and then asks it to install the required program. File1 Package Manager can then be used to update installed packages.
But it turned out that some people were frustrated and astonished with the fact that another application is being installed on their PCs. Rumours begun circulating over the Internet, on discussion forums people were talking and ensuring each other that it is a virus, a malware and the computer is infected and so on; advises were given to erase every sign of File1 Package Manager, remove the toolbar, etc.
We can assure that this poinless muddle has nothing to do with reality. We produce neither viruses, nor malware. Our software that we release to public is always digitally signed. You can check it out by right-clicking on the installation .msi file, or on any our binary file, and selecting Properties, and then Digital signatures tab; select the certificate and click on Details.
But anyway we would like our users to excuse us for possible frustration and inconvience made by this recent update. We will try our best to avoid such situations in future.
People who like our video downloader toolbar and who would like to manually update to the new version, can use direct link to installation .MSI file:
AntToolbarInstaller-2.2.3.1074-Release-x86.msi (7.43 Mb, Windows Installer package)
Note, that starting with version 2.2.3 of the toolbar, it has no built-in updating system anymore. You will not receive any pop-up message boxes prompting for updates, nor there will be any silent updates. For backward compatibility we kept Check for updates feature (available when you click green Ant button — Check for updates menu item), and it will now only prompt you to install
File1 Package Manager.
Remember that you can also receive assistance and information from first hands by contacting our support: http://support.ant.com/anonymous_requests/new.
Oksana Feb 20 • 1 • Internet Explorer Toolbar
On February 6, 2013 we released a new version of Ant.com Video Downloader toolbar for Windows Internet Explorer. The new version has number 2.2.3.1074 and it is a replacement for version 2.2.1.75 and for all the earlier versions as well.
All our users are highly recommended to update to the new version.
Normally, users of a toolbar version 2.2.1.75 should see a pop-up message box notifying about the update available. If you haven't seen the pop-up message box, you can try downloading and running the following Windows Registry script to enable notifications about upcoming updates:
2.2.1 Update Notifications fix.reg (1 Kb, Windows Registry script file)
You can also install the update manually by running quick setup app.
And finally, we recommed our users to install
File1 Package Manager that will make easier to handle installation and updating of Ant.com software.
Oksana November 27, 2012 • 4 • General issues
Ant.com is happy to announce a new feature, free Ant.com Video to MP3 converter.
You can find Ant.com Video to MP3 converter here.
Let us know what you think about it ;) We are doing our best to keep Ant.com users happy!
Dmitry Bekinin September 08, 2011 • Internet Explorer Toolbar
This article applies to Ant.com Video Downloader for Internet Explorer version 2.2.1.75 or earlier versions
While attempting to update or uninstall Ant.com Video downloader toolbar version 2.2.1.75 or lower, a message box with the following error appears: There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support or package vendor.

This problem may occur for a number of reasons, one of them is because the registry information of one of the binary components of the toolbar was deleted or corrupted.
In order to fix this issue one can use Program Install and Uninstall throubleshooter provided by Microsoft support services:
1. Open the following web page of Microsoft support: http://support.microsoft.com/mats/program_install_and_uninstall
2. Click on Run now button
3. You will be prompted to download an application. Download it to a suitable location and launch it
4. Click Accept button to start fixing the problem

5. Click on Detect problems and let me select the fixes to apply

6. Click on Uninstalling

7. In the next screen, select Ant.com IE add-on

8. Click on Yes, try uninstall

9. In the next screen, click Next to proceed

10. After the troubleshooter fixes the problem, you can close the window.